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Contact Us

Have something you'd like to ask or tell us? We'd love to hear from you. Our brilliant customer service team are free to contact us any time between 10am and 5.30pm AEST weekdays. 

Please follow the links below to track your order or request a return:

You can also fill out the CONTACT US form on the right of the page with any questions and we'll respond as soon as possible! If you have any enquiries - before or after your purchase - please do not hesitate to contact us. We are here to help!

Email: info(at)pawsplanetshop.com

Warehouse: please note that there is no pick-up/over the counter service at our warehouse addresses.

- 49 Wilson St, Katoomba NSW 2780
- 6 Racecourse Road, Caloundra, QLD 4551
- Northlink Industrial - Ocean Reef Rd, Wangara WA 6065
- Office: 500 Alexander Avenue, Tacoma, WA 98421